SUPPORT PLANS

Clear starting points. Scope that fits.

Illustrative monthly pricing in Canadian dollars. Final pricing depends on instance count, database environment, monitoring scope, and agreed response expectations.

ESSENTIAL

$750/month

For a smaller SQL Server environment that needs basic visibility and planned guidance.

  • Baseline monitoring review
  • Routine health summary
  • Scheduled support window
  • Defined instance and database limits
Discuss Essential

PREMIUM

$2,000/month

For more involved environments needing enhanced oversight and priority handling.

  • Broader monitoring scope
  • Priority support within agreed hours
  • Regular review and improvement planning
  • Defined instance and database limits
Discuss Premium

These are starting-point package descriptions, not a binding service-level agreement. Exact SQL Server count, editions, database-size limits, response targets, exclusions, and project work should be documented in a written proposal.

Project-based work

Data integration, ETL/ELT, Azure Data Factory, Microsoft Fabric, and Power BI work is scoped separately based on requirements and deliverables.